Returns & Refunds
Each Gripbelle piece is made to be worn with intention.
For hygiene reasons, all purchases are considered final sale. We are unable to offer returns, exchanges, or refunds once an order has been placed, so we recommend reviewing your items and shipping details carefully before checkout.
If your order arrives damaged, defective, or incorrect, please contact us at hello@gripbelle.com within 7 days of delivery with your order number and photos of the issue. We will always do our best to make it right.
Customs Duties & Import Fees
United States orders. Import duty is already included in the price you pay. We ship every US parcel duty paid and clear it before it crosses the border, so there is nothing to pay when it arrives. No customs bill and no brokerage fee at the door.
All other countries. Customers are responsible for any customs duties, import taxes, or other fees imposed by the destination country. Canadian orders ship domestically and never attract customs charges.
Packages that are refused or left unclaimed due to unpaid customs duties, import taxes, or related fees are not eligible for a refund. Original shipping charges and any return-to-sender fees are also non-refundable.
Thank you for choosing Gripbelle.