Privacy Policy

Return and Exchange

Last updated: January 5, 2026

Gripbelle (“we”, “our”, “us”) operates this website and online store to offer a considered, studio-led shopping experience. This Privacy Policy explains how we collect, use, and share your personal information when you visit our site, make a purchase, or otherwise interact with us.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

When you interact with Gripbelle, we may collect certain personal information, including:

Contact information such as your name, email address, billing and shipping address, and phone number
Order and payment details, including purchase history and transaction information (payment processing is handled securely by third-party providers)
Account information, if you choose to create an account
Communications you send to us, including customer support inquiries
Device and usage information, such as browser type, IP address, and how you navigate our site

We do not knowingly collect personal information from children.

How We Use Your Information

We use your information to:

Process and fulfill orders, payments, shipping, returns, and exchanges
Communicate with you about your orders or inquiries
Improve and personalize your experience on our site
Send updates, product releases, or marketing communications (you may unsubscribe at any time)
Maintain site security, prevent fraud, and comply with legal obligations

Sharing Your Information

We may share your information with trusted third parties only as necessary to operate our business, including:

Shopify, which powers our online store
Payment processors, shipping partners, and service providers who help us fulfill orders and operate our website
Marketing and analytics partners, where permitted by law

We do not sell your personal information.

Depending on your location, you may have the right to opt out of certain data uses related to targeted advertising.

Shopify

Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products. Information you submit may be processed by Shopify and stored on secure servers in multiple jurisdictions.

To learn more about how Shopify uses your personal information, you can visit:
https://privacy.shopify.com

Cookies & Analytics

We use cookies and similar technologies to operate our site, understand usage, and improve performance. You can manage cookie preferences through your browser settings.

We collect personal information through cookies and similar technologies, and may share this information with advertising partners to show you more relevant content.

Depending on where you live, you may have the right to opt out of certain uses of your personal information for targeted advertising. If your browser supports the Global Privacy Control (GPC) signal, we will treat it as a valid opt-out request where required by law.

Data Retention & Security

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. While we take reasonable measures to protect your information, no system is completely secure.

Your Rights

Depending on where you live, you may have the right to:

Access, correct, or delete your personal information
Request a copy of your data
Opt out of certain data processing or marketing communications

You can exercise these rights by contacting us using the information below.

International Transfers

As a Canada-based brand, your information may be stored or processed outside your country of residence. Where required, we rely on recognized legal safeguards for international data transfers.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.